Privacy Policy and Terms of Use

Volt Solar Solutions Terms of Use

Welcome to our website, and any digital services or applications linking to these Terms of Use ("Agreement") (collectively, the "Digital Platforms"). The Digital Platforms are operated by Volt Solar Solutions Corporation headquartered at 4101 E 12th Ave A4, Tampa FL 33605, and any of its subsidiaries (collectively, "Volt Solar Solutions", "we", "our" or "us").

This document explains the terms that apply to your use of the Digital Platforms, including the use of the Volt Solar Solutions website at www.VoltSolarSolutions.com, our monitoring site and application, and our applications. This Agreement is a legally binding contract between you and Volt Solar Solutions.

BY ACCESSING OR OTHERWISE USING THE DIGITAL PLATFORMS, INCLUDING BROWSING OUR WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS OF USE, THEN YOU MAY NOT USE THE DIGITAL PLATFORMS.

Please note that in order to use the interactive features (if any) of the Digital Platforms, and to the extent you are eligible to access such features, you may be required to first register for an account with us through an online registration process, which is not transferrable.

  1. Your use of the Digital Platforms

  2. Rules governing all public contributions, forums and other interactive features

  3. Grant of license to us to use your Contributions

  4. Use and protection of your account number and password

  5. Our intellectual property rights

  6. Our management of the Digital Platforms and user misconduct

  7. Term, termination, and survival

  8. Copyright policy

  9. Updates to the Digital Platforms and this Agreement and Discontinuation of Digital Platforms and Services

  10. Third Party Sites

  11. Disputes between users

  12. Disputes with us: governing law and jurisdiction

  13. Warranties and Limitation of Liability

  14. Liquidated damages for spam

  15. You indemnify us

  16. Linking to our Site

  17. Miscellaneous

  18. Contact us

  1. Your use of Digital Platforms
    When you use the Digital Platforms, you represent and warrant the following:

    1. Any information you submit is truthful and accurate.

    2. You will provide accurate information about yourself. It is prohibited to use false information or impersonate another person or company in your interactions with us or in connection with your use of the Digital Platform, this includes misrepresenting the nature of your relationship with Volt Solar Solutions.

    3. If you have registered an account with us, you will update your contact information if it changes so that we can contact you.

    4. Your use of the Digital Platforms and your use of services available on the Digital Platforms do not breach any applicable law or regulation and are not unlawful, deceptive or fraudulent.

    5. If you register an account with us, you are 18 years of age or older, and if you are registering with or using the Digital Platforms on behalf of a business entity, you have the authority to agree to this Agreement on behalf of the business.

    6. You will comply with our rules governing the use of the interactive features of the Digital Platforms as set out in Section 2 below.

    7. You are solely responsible for any activity on any registered account or profile. If you share your account with other people, you are responsible for all activity conducted by those people.

    8. You will not transmit chain letters, bulk or junk email or interfere with, disrupt, or create an undue burden on the Digital Platforms or the networks or services connected to the Digital Platforms, including without limitation, hacking into the Digital Platforms, or using the Digital Platforms to send unsolicited or commercial emails, bulletins, comments or other communications.

    9. You will not use the Digital Platforms for any unauthorized purpose, including but not limited to collecting usernames and/or email addresses of other users by electronic or other means for the purpose of sending unsolicited email or other electronic communications, to sell data available on the Digital Platforms, or engaging in framing of, or linking to, the Digital Platforms without our express written consent.

    10. You will not sell or let others use your password or registration for the Digital Platforms, provide false or misleading identification or address information, or invade the privacy or breach a personal, confidentiality or proprietary right, of any person or entity.

    11. You will not knowingly transmit any data, send or upload any Contribution or other material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any of the Digital Platforms or any computer software or hardware.

    12. You will not crawl, scrape, or spider any page of the Digital Platforms. Nor will you reverse engineer (to attempt to), create back doors or any form of unauthorized or misrepresented access to the Digital Platforms. Nor will you attempt to obtain the source code of the Digital Platforms.

    13. You will not and are not, nor are you authorizing someone to, submit(ting) information to Volt Solar Solutions, including inquiries for information about Volt Solar Solutions products or services, e.g. lead information, for the purpose of trolling, or for the purpose of creating an alleged claim under an applicable consumer protection law against Volt Solar Solutions, e.g. claims under the Telephone Consumer Protection Act.

  2. You also represent and warrant that you will comply with all applicable local laws governing your online conduct and your uploading of Contributions (as defined in Section 2 below) to the Digital Platforms.

  3. Rules governing all public contributions, forums and other interactive features
    The Digital Platforms may provide features that allow you to share information and materials with us and other users, which includes any feedback from you about the Digital Platforms and improvements thereto. Please make sure you read our Privacy Policy, which provides important information about your online privacy and our use of information that we collect about you. You are solely responsible for the content of, and any harm resulting from, any of your postings or submissions to the Digital Platforms ("Contributions"). When you create or make available a Contribution, you represent and warrant the following:

    1. Own or have sufficient rights to post or submit your Contribution on or through the Digital Platforms.

    2. Will not post Contributions that infringe any rights of Volt Solar Solutions or any other person or entity, including intellectual property and other proprietary rights, confidentiality rights and contractual rights or obligations.

    3. Have fully complied with any third-party licenses relating to your Contributions and agree to pay all royalties, fees and other monies owed to any person or entity by reason of Contributions that you have posted or submitted on or through the Digital Platform.

    4. Will not post or submit a Contribution that:

      1. Is defamatory, damaging, disruptive, unlawful, intentionally inaccurate, pornographic, vulgar, indecent, profane, hateful, racially or ethnically offensive, obscene, lewd, lascivious, filthy, threatening, excessively violent, harassing, or otherwise objectionable;

      2. incites, encourages or threatens immediate physical harm against another group or person;

      3. promotes racism, bigotry, sexism, religious intolerance or harm against any group or individual; or

      4. contains material that solicits or attempts to solicit personal information from anyone under 18 or exploits anyone in a sexual or violent manner;

    5. You will not post Contributions that contain advertisements or solicit any person to buy or sell products or services (other than our products and services).

    6. You will not post Contributions or take any other action that constitute, contain, install or attempt to install or promote spyware, malware or other computer code, whether on our or others' computers or equipment, including technologies designated to enable you or others to gather information about or monitor the on-line or other activities of another party;

  4. Grant of license to us to use your Contributions
    By making a Contribution to the Digital Platforms, which includes any data generated relating to your solar installation on our through our monitoring application, you grant us a perpetual, non-exclusive (meaning you remain free to license your Contribution to others), fully-paid up, royalty-free (meaning we are not required to pay you for our use of your Contributions), sub-licensable (meaning that we can grant others the right to use your Contributions, for example, a company hosting the Digital Platforms) and worldwide (because the Internet and the Digital Platforms can be accessed from anywhere in the world) license to use, modify, create derivative works of, publicly perform and display, reproduce, communicate, commercialize, and distribute the Contributions without any further compensation, attribution, or notice to you. You agree not to assert any moral rights or rights of publicity against us for using your Contributions. You also recognize our legitimate interest in using your Contribution, in accordance with the scope of this license, to the extent your Contributions contain any personal information.
    Feedback and Suggestions - If you provide any suggestions, product improvements, enhancement requests, recommendations or other feedback (collectively "Feedback") relating to any of the Digital Platforms, you grant us a perpetual, non-exclusive, fully-paid up, royalty-free, sub-licensable, and worldwide license to use, modify, create derivative work of, publicly perform and display, reproduce, communicate, commercialize and distribute such Feedback without any further compensation, attribution or notice to you. You agree not to assert any moral rights or rights of publicity against us for using your Feedback, and you recognize our legitimate interest in using your Feedback, in accordance with the scope of this license, to the extent it contains any personal information.

  5. Use and protection of your account number and password
    You are responsible for keeping secret and confidential any account numbers and passwords you may have when registering for an account on the Digital Platforms. You are responsible for all uses of your account(s), whether or not actually or expressly authorized by you. We may restrict or limit account registration to eligible users only.

  6. Our intellectual property rights
    The Digital Platforms and all of the content on the Digital Platforms ("materials"), the trademarks, service marks, and logos contained on the Digital Platforms ("marks"), are owned by or licensed to us and are subject to copyright and other intellectual property rights under applicable national laws and international conventions. We reserve all rights not expressly granted under this Agreement or any separate written agreement in and to the Digital Platforms, the content and the Materials and Marks. You may download or print a copy of the materials available through the Digital Platforms for your own personal use, such as uses related to the purchase, installation, maintenance, and support of Volt Solar Solutions products, but you must retain all copyright, trademark and other proprietary notices contained in and on the materials. You MAY NOT use the materials for any purpose that is commercial in nature. You agree that you will not circumvent, disable or otherwise interfere with security related features of the Digital Platforms or features that prevent or restrict use or copying of any materials or enforce limitations on use of the Digital Platforms or the materials on the Digital Platforms. You further agree not to access the Digital Platforms by any means other than through the interface that we provide, unless otherwise specifically authorized by us in a separate written agreement.

  7. Our management of the Digital Platforms and user misconduct

    1. Our Digital Platform management - We may, but are not required to: (a) monitor or review the Digital Platforms for breaches of this Agreement and for compliance with our policies; (b) report to law enforcement authorities and/or take legal action against anyone who breaches this Agreement; (c) refuse, restrict access to or the availability of, or remove or disable (to the extent technologically feasible) any Contribution or any portion thereof that may breach this Agreement, the law or any of our policies or are excessive in size or burdensome; and/or (d) manage the Digital Platforms in a manner designed to protect our and third parties' rights and property or to facilitate the proper functioning of the Digital Platforms.

    2. Data use and sharing - We require the ability to use data that we receive from you or your photovoltaic ("PV") system. We may receive this data directly from you or your PV system, or indirectly through our or a third-party monitoring system, including related systems or services. The data may be displayed through our Digital Platforms, including our monitoring application and website. The data may include, for example, energy consumption and production information, energy use information, battery storage information, fault information, a precise geolocation or address, revenue information, and hardware and software information. We may share this data with third parties in providing monitoring and reporting services to you. Third parties may include the system installer, dealers, operations and maintenance providers, governmental regulatory agencies, and utility companies. We may also provide or sell data in aggregated form (in a form where the source cannot be identified) to third parties who are not connected to the monitoring system, such as government agencies and research firms. For more information on our use of your data, please refer to our Privacy Policy.

    3. Our right to suspend or terminate access - Without limiting any other provision of this Agreement, we reserve the right to, in our sole discretion and without notice or liability deny access to and use of the Digital Platforms and/or any account for the Digital Platforms to any person for any reason or for no reason at all, including without limitation for breach of any representation, warranty or covenant contained in this Agreement, or of any applicable law or regulation. If the need arises, we may also move the Digital Platforms to another domain or close the Digital Platforms indefinitely.

    4. Risk of harm - Please note that there are risks, including but not limited to the risk of physical harm, of dealing with strangers, including persons who may be acting under false pretenses. Please choose carefully the information you post on the Digital Platforms and that you give to other Digital Platform users. You are discouraged from publicly posting the following information on the Digital Platforms: your full name, telephone numbers and street addresses. Contributions and other information that others upload or post to the Digital Platforms are not pre-moderated. Despite the prohibitions contained in this Agreement, such Contributions and other information may be offensive, harmful or inaccurate and may be mislabeled or deceptively labelled. You assume all risks associated with viewing such content and dealing with other users with whom you come in contact through the Digital Platforms. We expect that you will use caution and common sense when using the Digital Platforms.

    5. Optional Energy Management Services – We may offer to certain households the ability to have access to energy management services. These services may be provided by a third-party services provider. When such service is offered to your household, you will have the opportunity to choose whether you wish to keep or stop receiving such service at any time.

  8. Term, termination and survival
    This Agreement, as updated or amended from time to time, shall remain in full force and effect while you use the Digital Platforms.
    We may terminate or suspend your account (and any related accounts) and your access to any Digital Platforms at any time, for any reason, and without advanced notice. If we do so, you do not have a contractual or legal right to continue to use the Digital Platforms.
    If you have an account you may terminate it at any time, for any reason, by contacting customersupport@Volt Solar Solutions.com. If your access to Digital Platforms is terminated, either by you or Volt Solar Solutions, you may lose any information associated with your account, including the ability to retrieve materials contained in the account.
    The terms of this Agreement will remain in effect even after your access to the Digital Platforms is terminated, including by Volt Solar Solutions, or your use of the Digital Platform otherwise ends.

  9. Copyright policy
    If you upload material or otherwise do anything in relation to our Digital Platforms that infringes our copyright or the copyright of others, we may, without prejudice to our rights set out at Section 6 (Our Management of the Digital Platforms and User Misconduct), terminate your account and access rights to the Digital Platforms. If you are a copyright owner or the legal agent of a copyright owner, and you believe that any user submission or content on this Site infringes upon your copyrights, you may submit a notification pursuant to our Digital Millennium Copyright Act Notice designated agent as set forth below:
    Volt Solar Solutions: operations@voltsolarsolutions.com

  10. Updates to the Digital Platforms and this Agreement and Discontinuation of Digital Platforms and related services
    The material and information available on the Digital Platforms may become out of date at any given time and we are under no obligation to update the contents of the Digital Platforms.
    Volt Solar Solutions reserves the right to change, suspend or discontinue any aspect of the Digital Platforms at any time, for any reason. We will not be liable to you for the effect that any changes to the Digital Platforms may have on you, including on your business, income, or ability to generate revenue.
    We may modify this Agreement from time to time. We will contact registered users if we do so, which is why it is important that you notify us immediately if your email address changes. If you are a registered user, you may be asked to click to accept the new agreement the next time you log on to the Digital Platforms in order to be able to use the Digital Platforms. We will also put any revised versions of this Agreement on the Digital Platforms. It is therefore important that you regularly check the Digital Platforms.

  11. Third Party Sites
    The Digital Platforms may contain links to other websites ("Third Party Sites"). We do not own or operate the Third-Party Sites, and we have not reviewed the material, including goods or services, made available through Third Party Sites. The availability of these links on the Digital Platforms does not represent, warrant or imply that we endorse any Third-Party Sites or any materials, opinions, goods or services available on them. Third party materials accessed through or used by means of the Third-Party Sites may also be protected by copyright and other intellectual property laws.
    This Agreement does not apply to your use of Third-Party Sites. You should review the Third-Party Sites' terms and conditions, privacy policy and all other site documents, and make sure you understand the regulations, policies and practices that apply when you access them.

  12. Disputes between users
    You are solely responsible for your conduct when accessing and using the Digital Platforms. You agree that we cannot be liable for any dispute that arises between you and any other user.

  13. Disputes with us: governing law and jurisdiction

    1. Any dispute arising in relation to your access and use of the Digital Platforms (including any non-contractual dispute or claim) shall be governed by the laws of California (exclusive of its choice of law provisions) and, in line with the below, you and we agree to submit to the exclusive jurisdiction of the courts in San Jose, California.

    2. You and Volt Solar Solutions agree that any dispute or claim arising from or relating to this Agreement shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association, and its applicable rules, (the " relevant AAA Rules") then in effect (those rules are deemed incorporated by reference into this section, and as of the date of this Agreement, you can find the AAA Rules here). For clarity, disputes between us and a consumer user shall be specifically governed by the AAA Consumer Arbitration Rules then in effect. Arbitration, including threshold questions of arbitrability of the dispute, will be handled by a sole arbitrator in accordance with those rules. Judgment on the arbitration award may be entered in any court that has jurisdiction per the above Section 12(1). Any arbitration under this Agreement will take place on an individual basis — class arbitrations and class actions are not permitted. You understand that by agreeing to the Agreement, you and Volt Solar Solutions are each waiving the right to trial by jury or to participate in a class action or class arbitration. Notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. You may instead assert your individual claim in "small claims" court, but only if your claim qualifies, your claim remains in such court, and your claim remains on an individual, non-representative, and non-class basis.

    3. Cost of Arbitration – Payment for any and all reasonable filing fees, administrative costs and arbitrator fees will be in accordance with the relevant AAA Rules. If the value of your claim does not exceed $10,000 USD, Volt Solar Solutions will pay for the reasonable filing fees, administrative costs and arbitrator fees, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose.

  14. Warranties and Limitation of Liability
    Contributions, information and other materials made available on the Digital Platforms, whether by Volt Solar Solutions or other users of the Digital Platforms, are not intended to amount to advice on which reliance should be placed. WE THEREFORE DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY ANY USER OF OR VISITOR TO THE DIGITAL PLATFORMS, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS.
    By operating the Digital Platforms, we do not represent or imply that we endorse any Contributions or any other materials available on or linked to by the Digital Platforms, including without limitation, content hosted on Third Party Sites, or that we believe such Contributions or any other materials are complete, accurate, useful or non-harmful. We do not promise any specific results from the use of the Digital Platforms. No advice or information, whether oral or written, obtained by you from us or the Digital Platforms shall create any warranty not expressly stated in this Agreement.
    ALL DIGITAL PLATFORMS, INCLUDING THE CONTENT, INFORMATION OR ANY OTHER MATERIALS OR ITEMS PROVIDED THROUGH THE DIGITAL PLATFORMS ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND (TO THE FULLEST EXTENT PERMITTED BY LAW) WITHOUT WARRANTY (EXPRESS OR IMPLIED) OR CONDITIONS OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND EACH OF OUR ADVERTISERS, LICENSORS, SUPPLIERS, OFFICERS, DIRECTORS, INVESTORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS AND OTHER CONTRACTORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED IN CONNECTION WITH THE DIGITAL PLATFORMS AND YOUR USE OF IT DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY AND OTHER WARRANTIES, GUARANTEES OR REPRESENTATIONS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS AND ANY WARRANTIES IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE.
    WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT ON THE DIGITAL PLATFORMS, THE CONTENT OF ANY SITE LINKED TO THE DIGITAL PLATFORMS, CONTRIBUTIONS, INFORMATION OR ANY OTHER ITEMS OR MATERIALS ON THE DIGITAL PLATFORMS. WE DO NOT GUARANTEE THAT: (I) THE DIGITAL PLATFORMS WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL MATERIALS; (III) ANY DEFECTS OR ERRORS WILL BE CORRECTED; AND/OR (IV) THE RESULTS OF USING THE DIGITAL PLATFORMS WILL MEET YOUR EXPECTATIONS. YOU USE THE DIGITAL PLATFORMS SOLELY AT YOUR OWN RISK. DATA GENERATED OR REFLECTED IN THE DIGITAL PLATFORMS RELATING TO THE POWER OUTPUT OR PERFORMANCE OF YOUR SOLAR SYSTEM IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CREATE ANY RIGHT, CLAIM, WARRANTY OR CAUSE OF ACTION FOR YOU OR YOUR BENEFIT. SOLAR SYSTEM INFORMATION REFLECTED IN THE DIGITAL PLATFORMS IS NOT A GUARANTY OF PERFORMANCE OR PRODUCTION. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT THEY ARE INCONSISTENT WITH APPLICABLE LAW.
    WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES OR INACCURACIES OF CONTENT AND MATERIALS, (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE OR SERVICES, (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE DIGITAL PLATFORMS, (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE DIGITAL PLATFORMS BY ANY THIRD PARTY, AND/OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE DIGITAL PLATFORMS.
    IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE OR ANY OTHER LOSS OR DAMAGES, INCLUDING WITHOUT LIMITATION ANY DIRECT OR INDIRECT LOSS OF REVENUE OR PROFIT, BUSINESS INTERRUPTION OR LOSS OF DATA ARISING FROM YOUR USE OF THE DIGITAL PLATFORMS AND ANY CONTRIBUTIONS, MATERIALS OR ANY OTHER CONTENT AVAILABLE ON THE DIGITAL PLATFORMS OR OTHERWISE ARISING IN CONNECTION WITH THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR FOR BREACH OF STATUTORY DUTY OR IN ANY OTHER WAY. IN NO EVENT SHALL Volt Solar Solutions'S AGGREGATE LIABILITY FOR ANY DAMAGES EXCEED THE GREATER OF ONE HUNDRED US DOLLARS ($100) OR THE AMOUNT YOU PAID Volt Solar Solutions FOR THE DIGITAL PLATFORMS IN THE LAST TWELVE (12) MONTHS. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  15. Liquidated damages for spam
    You acknowledge and agree that spam is harmful to a site, service or network and causes injury, including damage to reputation and goodwill, which is difficult to measure. As a pre-estimate of our anticipated loss, you agree to pay us $200 (USD) for each unsolicited commercial email or other unsolicited communication that you send from, to, or through the Digital Platforms.

  16. You indemnify us
    You agree to indemnify and hold us, our subsidiaries, affiliates, related entities and licensors and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable legal fees, that arises out of your use of the Digital Platforms, any breach of this Agreement, or your infringement of someone else's rights.

  17. Linking to our website
    You may link to our website home page, provided you do so in a way that is fair, accurate, legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    You must not establish a link to our website in any website that is not owned by you.
    Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page.
    We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our section 2 (Rules governing all public contributions, forums and other interactive features).
    If you wish to make any use of content on our site other than that set out above, please contact us at the email address set out in section 19 (Contact us).

  18. Miscellaneous

    1. Entire Agreement. This Agreement constitutes the entire agreement between you and us regarding the use of the Digital Platforms and supersedes any prior or contemporaneous understandings and agreements between you and us related to the subject matter hereof.

    2. Independent Contractors. Nothing in this Agreement shall be deemed to create an agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship of any kind between us and any user.

    3. Section Titles. The section titles in this Agreement are for convenience only and have no legal or contractual effect.

    4. Non-Waiver. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision.

    5. Severability. This Agreement operates to the fullest extent permissible by law. If any provision or part of a provision of this Agreement is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

    6. Assignment. You may not assign your rights under this Agreement to any third party; we may assign our rights under this Agreement without condition.

  19. Contact us
    To contact us, please email operations@voltsolarsolutions.com

Volt Solar Solutions Privacy Policy

Last Updated: June 7, 2024

Volt Solar Solutions Corporation and its affiliates ("Volt Solar Solutions," "we," "us," "our") respect your privacy. This Privacy Policy ("Policy") describes our privacy practices, how Volt Solar Solutions collects, uses, and shares your “Personal Information” and other information as defined below in connection with our solar and storage technology and energy services, when you apply for a solar panel system lease or other form of financing through or from us, (collectively, “Services”) the Volt Solar Solutions website, our mobile applications, and digital services (collectively, the "Digital Platforms") that link to or post this Policy, as well as offline. It also explains your choices with respect to your Personal Information, and how you can contact us and exercise your legal rights. This Policy is incorporated by reference into our Terms of Use, which also applies when you access or use the Digital Platforms.

By using our Services and Digital Platforms, you agree to let us collect and use your Personal Information as described in this Policy. Therefore, before you provide us with any Personal Information, you should review this Policy in its entirety and understand its terms.

We may change this Policy from time to time. Please review the "Last Updated" legend at the top of this page to see when this Policy was last revised and any effective date. Any changes to this Policy will become effective when we post the revised Policy, unless otherwise specifically noted in the legend. If you have any concerns about this Policy, please contact Volt Solar Solutions via the contact information provided in the "Contact Us" section below.

This Policy describes:

  1. Personal Information We Collect

  2. How We Collect Your Personal Information

  3. How We Use Your Personal Information

  4. How We Disclose Your Personal Information

  5. Copyright Claims

  6. Collection of Information by Third Parties

  7. How We Protect Your Personal Information

  8. Storage of Your Information Outside of The United States and Canada

  9. Children’s Privacy

  10. Privacy Policy Changes

  11. Your Choices Regarding Your Personal Information

  12. Questions About This Policy

  13. Privacy Information for California Residents.

  1. PERSONAL INFORMATION WE COLLECT

Volt Solar Solutions collects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household (“Personal Information”). Volt Solar Solutions also collects non-Personal Information that cannot be linked or associated with any individual person or household. When non-Personal Information is combined with other information so that it does identify an individual person, we treat that combination as Personal Information. Volt Solar Solutions may also collect, use, disclose, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your Personal Information but is not considered Personal Information as this data does not directly or indirectly reveal your identity.

We may collect, use, store, and transfer different kinds of Personal Information about you, which we have grouped together as follows:

  • Identifiers such as your first name, last name, and online identifiers (e.g., screen name, cookies, mobile advertising IDs, and Device IDs), date of birth, ID type, ID number, ID expiration date and Social Security Number.

  • Contact Information such as your mailing address, email address, and telephone numbers.

  • Financial Information such as your financial history, including account balances and payment history; credit reports, scores and history; income and tax information, credit card information (card number, security code, expiration date), and/or bank account information.

  • Profile Data such as employment, employment verifications, utility bills, information about your energy needs and usage, products and services you obtain from us, your interests, your comments on our content, and your registration to participate in events (either in-person or online). For employment applicants, occupation, resume or CV, employment and education history.

  • Technical Information such as your hardware model, internet protocol (IP) address, other unique identifiers, geolocation, operating system version, browser type and settings, the settings of the device you use to access a Service, the locations of the web pages you view right before arriving at, while navigating, and immediately after leaving, the Digital Platforms, and how long you visit the web pages.

  • Usage Data such as information about the Digital Platform(s) you use, the date and time, the duration of your usage, the files downloaded or viewed, and other information about your interaction with content offered through our Digital Platforms.

  • Marketing and Communications Information such as your preferences in receiving marketing from us and third parties, email communications, and your communication preferences.

  • Inference Data including inferences drawn from the Personal Information identified above.

Sensitive Personal Information as defined under California law, such as location data associated with your IP address, geolocation, your Social Security, National Id Number, driver’s license number/document, passport number or document, your photograph, video or audio recording provided in testimonials with your consent. Data collected from job applicants and employees also includes their social security number, driver’s license number, state identification card number, tax identification number, or financial account information. Information job applicants or employees may voluntarily disclose includes ethnicity, race, religion, veteran status, disability status, and/or sexual orientation racial or ethnic origin, gender, religious or philosophical beliefs, and union membership. Data collected from vendors may include diversity information such as racial or ethnic origin and gender. We do not use or disclose Sensitive Personal Information for any business purposes other than as permitted by law.

1.1 How Long Will You Use My Personal Information?

We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

1.2 If You Do Not Provide Personal Information.

Where we need to collect Personal Information by law, or under the terms of a contract we have with you or relating to your property or residence, and the data is not provided when requested, we may not be able to perform the contract we have or are trying to enter into. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at that time. You can withdraw your consent at any time by contacting us as identified in the “Contact Us” section of this Policy. You may also opt out of continuing to receive communications from Volt Solar Solutions related to products and services of Volt Solar Solutions or third parties other than those which you have inquired about or are receiving. We may, however, collect, use, or disclose Personal Information without your knowledge or consent in exceptional circumstances where such collection, use, or disclosure is permitted or required by law.

1.3 Collection Of Information By Third Parties

We do not control or endorse the third-party sites or applications that may be accessible through the Digital Platforms. Thus, this Policy does not apply to information provided to third-party sites or gathered by the third parties that operate them. Before visiting a third-party site or using a third-party application, whether by means of a link on the Digital Platforms or otherwise, and before providing any information to a third party, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that site or application, and you should take the steps you feel are needed to protect your privacy and security.

2. HOW WE COLLECT YOUR PERSONAL INFORMATION

2.1 What Personal Information We Collect from You

We collect information about you, including Personal Information. “Personal Information” is defined in this Policy as information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

The following explains the categories of Personal Information we collect from you and how we collect such data.

  • Online Forms: When you complete an online form to allow Volt Solar Solutions, or a Volt Solar Solutions authorized independent dealer, to contact you, we collect Identifiers and Contact Information. To validate your identity as the party submitting the form, we may also collect Technical Information, Sensitive Information (including geolocation data), and a screenshot or screen recording of the form submission process.

  • Communications with Volt Solar Solutions: When you contact Volt Solar Solutions by telephone, or e-mail, we collect Identifiers and any other Personal Information you choose to provide, as explained below.

    • Telephone: When you contact Volt Solar Solutions by telephone, we will collect the Contact Information (telephone number) that you use to call Volt Solar Solutions. Volt Solar Solutions records its telephone calls for training and quality assurance purposes. During a call, Volt Solar Solutions may additionally collect Contact Information (e.g., name, address, e-mail address), and Profile Data (information about your energy needs and usage). If you are a business contact for a commercial client, vendor or prospect, this may include business personal information.

    • E-mail and Electronic Means: When you communicate with Volt Solar Solutions via e-mail or other electronic means, including through a virtual assistant, we will collect your Contact Information (e.g., e-mail address, name), and any other Personal Information you voluntarily choose to include in the communication so that we can respond to your questions and provide you with quality service.

    • Chat Feature: When you interact with our Chat feature, we may ask for your name, email address, phone number, account or order number. Any other Personal Information you provide is at your own discretion and not required for your use of the site or our Services. We may combine the information we collect from you with other Personal Information we have about you as described in this Policy. Any information combined with Personal Information will be treated as Personal Information. We may maintain transcripts of chats and other written communications.

  • Social Media, Online Forum, Blogs, Message Boards, Chat Rooms: You may choose to interact with Volt Solar Solutions via social media platforms on which Volt Solar Solutions is active, including, but not limited to Facebook, LinkedIn, review sites like Yelp, or through blogs, chat or messaging features available through the Digital Platforms. Relating to these interactions, Volt Solar Solutions may collect Identifiers (e.g., screen name, real name) and any information that you choose to provide such as posts, comments or feedback that you post or leave on pages, feeds or inboxes belonging to Volt Solar Solutions. There are areas of the Digital Platforms and social media platforms that are visible to other users or the general public, e.g., blogs. We recommend that you do not post personal details to these areas of the Digital Platforms. YOU ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR HARM RESULTING FROM YOUR VOLUNTARY DISCLOSURE OF PERSONAL INFORMATION IN PUBLIC AREAS OR FORUMS.

  • Business Contacts: Volt Solar Solutions collects the personal or business Contact Information you provide at trade shows or similar events, including through business card scans or drops, to allow us to contact you or to receive information about us, opportunities with us, or our products or Services.

  • Testimonials: When you provide testimonials to Volt Solar Solutions for us to publish on the Digital Platforms or in marketing materials, with your consent, we collect and may publish Sensitive Information (e.g., images of you, audio and/or video recordings), and Identifiers that may include your name, contact information, and information about your experience with Volt Solar Solutions products and Services.

  • Applications: When you sign up or use a Volt Solar Solutions application or Service, we collect the Contact, Financial, and Profile Information you provide to create a profile, account, generate a quote or estimate, provide payment (e.g., credit card or bank account information) or to receive information about the performance of your system or Volt Solar Solutions products. If you submit an application to lease a solar product from us or finance a product through an independent entity, we collect your Contact, Financial, Identifiers, Marketing and Communications, and Profile Information. This Personal Information is used to assess your eligibility for the financial product applied for, to otherwise process your application.

  • Online Account: If you sign up or use a Volt Solar Solutions application or Service, we collect Personal Information you provide to create a profile, account, collect payment or to receive information about the performance of your system or Volt Solar Solutions products. This may include your Contact, Financial, and Profile Information.

  • Information About Your Solar Usage: When you purchase or lease a solar system from us or one of our authorized independent dealers, which may include Services like energy monitoring, you provide us directly with Identifiers and Profile Information about yourself and your household or give us access to information about the use of the solar system by your household. This information may include your name, location of the installation, energy produced by the system, energy utilized (energy demand), or the time of day when the energy is utilized. This data is incorporated into our monitoring system and used for various purposes, such as to monitor the performance or your system and to provide you Services you have agreed to receive, e.g., system maintenance.

  • Surveys: If you respond to surveys issued by Volt Solar Solutions, we will collect Identifiers and any information you provide in response to or relating to the survey. If we disclose information relating to the survey to third parties, we will do so in non-identifying, aggregated form. We may disclose your feedback about the performance of an independent dealer or installer to that independent dealer or installer in an identified fashion.

  • Leasing and Financing: If you request information from Volt Solar Solutions, or lease or finance the purchase of products or Services through Volt Solar Solutions or a Volt Solar Solutions affiliate (Volt Solar Solutions Financial, Volt Solar Solutions Capital, LLC, Blue Raven Solar), or a Volt Solar Solutions authorized independent dealer, we will collect Identifiers, Contact, Identifiers, Marketing and Communications, and Profile Information. For example, when you finance a product through us, Volt Solar Solutions Capital, LLC may collect information from you, and any co-applicants or co-owners of the dwelling associated with your installation, including your Identifiers, Contact Information, Marketing and Communications Information, Sensitive Personal Information (e.g., Social Security or National Identity Number), Financial Information (e.g., financial history, including account balances and payment history; credit reports, scores and history and income information); and Profile Data (e.g., employment, including employment verifications and utility bills).

  • Payments: If you make a payment to us, either directly or through one of our approved service providers, we collect information necessary to process the transaction and validate your identity. This may include Identifiers and Contact Information, and depending on the payment methodology, Financial Information (e.g., payment card information or bank account information). When you use a Volt Solar Solutions approved service provider to make a payment, your use of the service is subject to that service provider's Terms and Conditions and Privacy Notice.

  • Career Opportunities: If you apply for a career opportunity with us, we may collect Identifiers, Contact Information, Sensitive Information (e.g., Social Security or National Identity Number); Profile Data (e.g., employment and education history, resume or CV; references or other information included in a voluntary background or driving record search); and information about you contained in any related communications, including a cover letter.

We do not collect other sensitive information about you and you should not provide such information to us.

2.2 Cookies and other Automated Technology

The Digital Platforms use cookies, pixel tags, analytics tools, and other similar technologies to collect information about your equipment, browsing actions, and patterns to help our Digital Platforms function effectively, improve the Services we provide, and assist us with our marketing as set forth below. Volt Solar Solutions may also combine this information with other information in our possession or that we receive from third parties to contact you about about products offered by or through Volt Solar Solutions, including through email or regular mail. These technologies collect the following information about you from your browser whenever you access or use the Digital Platforms.

  • Web Browsers: Like most site operators, we gather Technical Information and Sensitive Personal Information (e.g., location data associated with your IP address) from your computer and internet connection of the sort that web browsers, depending on their settings, may make available.

  • Cookies: We may collect Technical Information from you using a "cookie." A "cookie" is a string of information that a site caches or stores on your computer, and your browser provides to the Digital Platforms, each time you submit a query to the Digital Platforms. For more information on your ability to disable your cookies, please see "Your Choices Regarding Your Personal Information" below.

  • Web Beacons: We use technology known as "web beacons" to collect web information. A "web beacon" is an object that is embedded in a web page. It is usually invisible to you but allows site operators to check whether you have viewed a particular web page or e-mail communication. We may place web beacons on pages of the Digital Platforms. You may not decline web beacons. However, they may be rendered ineffective by declining all cookies or modifying your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis.

  • Session-Replay Technologies. We may use third party services that employ software code to record users’ interactions in a manner that allows us to watch recorded replays of those user sessions. The replays include users’ clicks, mouse movements, scrolls, and keystrokes/key touches during those sessions. These replays help us diagnose usability problems and identify areas for improvement. We will seek your consent before using session-replay technologies. If you do not want us to use session replays, when you are asked for your consent, you must indicate that you do not consent.

  • Data Analytics: We may use third-party data analytics service providers such as Google Analytics to measure the web traffic on different parts of our Digital Platforms in order to improve it. Google Analytics, which anonymously tracks users who have JavaScript enabled, uses technical tools like first-party cookies and JavaScript code to collect Technical Information about your interactions with our Digital Platforms. Google may retain and use, subject to the terms of its privacy policy, information collected in your use of the Google Analytics Information Disclosures and Sharing. Google Analytics offers website visitors the ability to prevent Google from recording, processing, and using the data generated by the Google Analytics cookie. You may opt-out by downloading and installing the browser plug-in available through Google at the following link: http://tools.google.com/dlpage/gaoptout.

  • Cross-Device Tracking: We use data analytics companies, advertising networks, or social media companies, and features offered by data analytics services or the Facebook Pixel, to engage in "cross-device tracking," which occurs when platforms, publishers, and advertising technology companies try to connect a consumer's activity across smartphones, tablets, desktop computers, and other connected devices. The goal of cross-device tracking is to enable companies to link a consumer's behavior across devices.

  • Social Media Plug-ins: We may use social media plug-ins on our Digital Platforms from companies like Twitter, Facebook, YouTube, and LinkedIn to enable you to easily share information with others. We may collect Profile Data (your interests) and Marketing and Communications Information use from the plug-ins to learn about your interests and to help us better understand how to serve you. The social media plug-ins may allow these companies to receive Personal Information about you and your visit to our Digital Platforms. When you visit our Digital Platforms, the operators of the social media plug-ins place cookies on your computer that enable them to recognize you on their websites after you have visited our Digital Platforms, or that enable them to add the information collected from your visit to our Digital Platforms with your prior activity on those websites. We do not control what information is collected by the social media plug-ins or the information practices adopted by those social media companies. For more information about social media plug-ins from social media websites, you should refer to those companies' privacy and data sharing statements.

  • Managing Cookies: If you wish to manage the cookies and other technologies that are placed on your device when you visit the Digital Platforms, you may do so by visiting our Cookie Policy, and clicking on the "Change Preferences" link at the bottom of the page. Please note that because cookies are device, not user, specific you will need to do this from each device you use to visit or access the Digital Platforms.

2.3 Information Volt Solar Solutions Purchases or Receives from Third Parties

Volt Solar Solutions may purchase or receive information, including Identifiers such as your name, address, e-mail address and telephone number from third parties to be used to market products and Services offered through or by Volt Solar Solutions to you as explained below.

  • Third Parties with Whom We Have a Relationship - Volt Solar Solutions may receive your Personal Information, such as your Contact, Identifiers and Financial Information, from third parties with whom we have a relationship, including our authorized independent dealers, home builders, and other service providers, such as those that assist with providing lease or financing products to you, including in connection with the underwriting, e.g. approval of those products or the servicing of those products. This information is collected from third parties: (1) to determine whether you are interested in, and qualify for, a financing product through Volt Solar Solutions, Service or solar panel financing options and whether that product, Service or option is right for you; and (2) to maintain your relationship with Volt Solar Solutions, which may include to transfer or assign a lease or loan in connection with the sale of your home.

  • Third Parties You Authorize to Provide Us With Information – Third parties from which Volt Solar Solutions Capital may receive Personal Information may include our escrow agents, mortgage brokers, real estate agents, your energy company/provider, or individuals authorized to act on your behalf including pursuant to a Power of Attorney, whom you authorize to provide information to us on your behalf, including in connection with the sale of your home, transfer of your lease or loan, or buy-out of your lease with us.

  • Financial Institutions and Consumer Reporting Agencies: In accordance with applicable law, we may receive your Personal Information, such as Contact, Identifiers and Financial Information from third-party financial institutions and credit reporting agencies who assist in processing your Personal Information and assessing your eligibility for a solar panel lease/financing product or service. Your consumer report is used in accordance with applicable laws.

  • Purchase of Data from Unaffiliated Third Parties - Where permitted by applicable law, Volt Solar Solutions may purchase your Personal Information from third parties to whom you have provided Personal Information, e.g., lead generators, and will process your data in accordance with applicable law (and with your consent, where required) to determine whether you are interested in purchasing a Volt Solar Solutions product or Service and whether that product or Service is right for you.

  • Co-Applicants: We may also collect your Personal Information from co-applicants or co-owners of a dwelling associated with your installation which may include your Contact, Profile and Financial Information.

  • Utilities - Where permitted by applicable law, and with your consent, Volt Solar Solutions may obtain information about your energy consumption from your utility provider. This information may be used by Volt Solar Solutions to provide monitoring services and calculate energy savings relating to your system and may also be used by Volt Solar Solutions to understand how you use your system.

  • Referral Programs - We may receive your information from third parties as part of a referral program, including our "Refer a Friend" or "Friends and Family" programs and offers. These may include programs offered by your employer, trade groups or affiliation groups. Your information will only be used for determining your interest in a product or Service offered by or through Volt Solar Solutions.

  • Third-Party Site Information - Some of our applications leverage data, including images, from third-party sites or databases, including Google Earth images included in our design a system or estimator functionalities, or utility information provided to us by your utility company with your consent. Where required, we will seek your consent to receive this data.

  • Links to Third-Party Sites - If you follow a link to any third-party sites or use sites of a third-party service provider, please note that they may have their own privacy policies and practices. Volt Solar Solutions does not accept any responsibility or liability for their policies or processing of your Personal Information. Please check these policies before you submit any Personal Information to any third-party sites.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use the Personal Information set out in Section 1 or non-identifiable information we collect to facilitate the business relationship we have with you, to comply with our legal and financial obligations, and to pursue our legitimate business interests, which include the business purposes set out below:

We also use the Personal Information we collect for commercial purposes. These include:

  • To provide or deliver the information, notifications, Services, products, support or transactions you requested;

  • Create, manage, service, and collect on an account, lease relationships or other forms of financing;

  • Provide you with information regarding our solar products and financing services through Volt Solar Solutions (marketing);

  • Report the closing of leases to Business Partners or Financial Institutions, to secure financing for our lease portfolio, or to sell leases, individually or in groups, as allowed under our contract with you;

  • Secure financing commitments for Volt Solar Solutions's residential solar lease program, which may require the sale of your lease, as allowed under our contracts with you;

  • Provide services related to your lease, which may include, for example, notifying relevant Business Partners or Financial Institutions of service requests or other material events regarding your lease (e.g., the sale of your home);

  • Communicate with you, including to provide you with information or schedule consultations about your transaction, products or Services, to discuss, schedule or confirm maintenance on your system or process warranty claims, about marketing, promotional offers or surveys, and about product safety information;

  • Facilitate communications with Volt Solar Solutions authorized independent dealers or related third parties, like pass-through warranty holders;

  • Analyze, tailor, or improve our products and Services, including the Digital Platforms and any content or advertising thereon;

  • Analyze and improve the effectiveness of our marketing programs and the Digital Platforms;

  • Enforce our legal obligations and rights, including our Digital Platforms terms and conditions, to comply with applicable legal or regulatory requirements, and any contractual rights (e.g., the collection of debt);

  • Improve our customer service experience, including for training and quality assurance purposes;

  • Monitor the performance of your system and provide you with maintenance or troubleshoot issues with your system;

  • Analyze and improve the safety and security of our products and Services;

  • In the event of a merger, sale or other transfer event, in which Personal Information held by us about you is among the assets transferred;

  • Comply with laws applicable to publicly traded companies, including those relating to the detection, prevention and monitoring of fraud, anti-corruption, and money laundering, including Know-Your-Customer and related reporting obligations;

  • Contact you, including through email, regular mail, and via text messaging if you consent to text communications, e-mail you about products and Services that we believe may be of interest to you;

  • Provide your information to third parties, including our third-party distributors or Volt Solar Solutions authorized independent dealers, so that those third parties may directly contact you about products and Services. We may also provide your information to certain non-profit or advocacy organizations with whom we have a relationship to keep you informed about opportunities to become active in support of solar in your community. If you wish to opt-out of receiving e-mails from us or from third parties, please follow the instructions at the bottom of each e-mail.

  • We may use your Personal Information for any other purpose for which you consent.

  • We may combine any of the information we collect from or about you and use it in the manner described in this Policy.

We will not hold your Personal Information longer than is reasonably necessary for the disclosed purpose and as required by law.

4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We may disclose your Personal Information with your consent. We may also share your Personal Information with trusted third parties or in other instances, including where required by law. We will use contractual or other means to protect Personal Information disclosed to third parties where required to ensure that the recipient keeps the Personal Information confidential and does not use it for any other purpose except as directed by us.

We may disclose your Personal Information to the following categories of third parties:

4.1 Affiliated Entities: We share the information we collect with other Volt Solar Solutions entities, including subsidiaries and parent companies, companies related by common ownership or control, financial and/or nonfinancial companies, and joint ventures, to provide our products, Services, and for our internal business administrative purposes. ("Affiliates").

4.2 Business Partners:

  • We share Identifiers, Contact Information, and Profile Data (e.g., status of your transaction/inquiry, types of products purchased and the performance of your system) with distributors, authorized independent dealers, installers, home builders, agents, non-profit partners, companies that perform services for us, other companies or entities to which we report lease or sales consummation or closing data, or companies with whom we have marketing or affiliate relationships to facilitate the sale, installation, operation and maintenance of your system, to report the status of your inquiry about Volt Solar Solutions products and Services, and to provide you with the opportunity to support solar in your community. (“Non-Affiliated Entities”).

  • We share energy generation and production data related to your solar system with third parties you engaged to provide you with services.

  • You may be provided with offers, products, and services from third-party companies, such as mortgage companies or energy service providers, who may integrate with our Digital Platform (“Platform Partner”). If you choose to interact with a Platform Partner, apply for their services or offerings or otherwise link or sync your Volt Solar Solutions account to a Platform Partner’s product or service, you are consenting to the sharing of your information and direct us to share your information, including Personal Information, with the Platform Partner providing the service or offering. In some cases, if you click through to visit a Platform Partner’s site, you will automatically be sending your Personal Information to that Platform Partner. When this happens, you will still have to submit your application on the Platform Partner’s site. Remember, that any information you provide to a Platform Partner, whether through us or on your own, will be subject to their privacy practices and terms and conditions and you should read the Platform Partner’s privacy policy and terms carefully.

4.3 Service Providers: We share your Personal Information with service providers that: (1) process information on our behalf; (2) provide infrastructure, products or Services to us or on our behalf or help us operate or improve our business; (3) participate with us in the provision, maintenance, or operation of the Digital Platforms; and (4) provide you with information, products and/or Services relating to your Volt Solar Solutions system or when it is necessary to provide information, products or Services to you.

4.4 Financial Institutions: Volt Solar Solutions’s Affiliates share Personal Information,, including Identifiers, Contact Information, and Profile Data, with financial institutions, or their subsidiaries, that finance the leases and other forms of financing, and other entities that help manage the leases and other forms of financing, send you notice of payments due, and reminders of past due payments. (“Financial Institutions”).

4.5 Credit Reporting Agencies: We and our affiliates may report information (e.g., regarding late payments, missed payments or other defaults on your account) to credit bureaus where allowed by law.

4.6 Data Analytics Companies, Advertising Networks, Or Social Media Companies: We use data analytics companies, advertising networks, or social media companies and features offered by data analytics services or the Facebook Pixel, to engage in marketing and "cross-device tracking," which occurs when platforms, publishers, and advertising technology companies try to connect a consumer's activity across smartphones, tablets, desktop computers, and other connected devices. In connection with the use of these companies, we may share Identifiers, Usage Data, Marketing and Communications Information, internet or other electronic network activity information.

4.7 By Law, to Protect Rights and to Comply with Our Policies: We disclose your Personal Information if: (1) required to do so by law, or in response to a subpoena or court order, regulatory inquiries, audits, or other legal requirements; (2) we believe, in our sole discretion, that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties, or the public at large; or (3) we believe that you have abused the service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming, or otherwise to violate applicable laws. For example, we may be required by law to provide your Personal Information to the applicable Public Utilities Commission, regional transmission operator, or your utility provider.

4.8 Corporate Transactions: In the event we enter into or intend to enter into a transaction that alters our business structure, such as a sale, reorganization, merger, joint venture, change of control or other disposition of all or any portion of our business, assets or stock, we may share Personal Information with third parties to facilitate and/or complete the transaction.

4.9 Prevention of Harm: We may disclose your Personal Information to necessary authorities if we believe you have abused a service offered by us via the Digital Platforms or otherwise by using it to attack other computer systems or to gain unauthorized access to any other computer system, to engage in spamming, or otherwise to act in an unlawful manner or to breach the Terms of Use of the Services or the Digital Platforms.

Volt Solar Solutions LLC does not share nonpublic personal information with unaffiliated third-parties, as defined in, and except as may be permitted by, the federal Gramm-Leach-Bliley Act (Public Law 106-102) (the “GLBA”). For more information on your rights under the GLBA, please review our GLBA Notice online or request a copy as noted in the section entitled “Contact Us” below.

5. COPYRIGHT CLAIMS

We respect the intellectual property rights of others, and we ask that users of the Digital Platforms do the same. If you believe that anything on any of our Digital Platforms infringes upon any copyright which you own or control, you may file a notification of such infringement with our designated agent as set forth below:

As set forth by Section 512(c)(3) of the Digital Millennium Copyright Act, your notification should contain the following information:

5.1 Volt Solar Solutions Phone: 800-341-8858 Email: operations@voltsolarsolutions.com

5.2 A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

5.3 Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

5.4 Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;

5.5 Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted;

5.6 A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

5.7 A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Section 512(f) of the Digital Millennium Copyright Act may impose liability for damages on any person who knowingly sends meritless notices of infringement. Please do not make false claims.

6. HOW WE PROTECT YOUR PERSONAL INFORMATION

We take reasonable technical, administrative, and physical safeguards to protect the security of your Personal Information. Despite these measures, no system is impenetrable. We cannot guarantee the security of electronic data nor can we guarantee that the information, including Personal Information, you supply will not be intercepted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Digital Platforms, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of or you believe are reasonable. We ask you not to share a password with anyone. Any unauthorized access to or use of our Digital Platforms or information collected and maintained by our Digital Platforms should be immediately brought to our attention by contacting at 1-800-341-8858

7. STORAGE OF YOUR INFORMATION OUTSIDE OF THE UNITED STATES AND CANADA

Your information may be transferred to or stored on servers in any country where Volt Solar Solutions conducts business, which includes outside of the United States and Canada. By using our Digital Platforms, products, and/or Services, or otherwise providing information to us, you understand that information, including Personal Information, from or about you or your use of our products or Services may be transferred to and/or stored in countries outside of your country of residence, including the United States.

8. CHILDREN'S PRIVACY

Our Digital Platforms and Services are designed and intended for adults. By accessing and/or using the Digital Platforms or Services, you represent that you are at least eighteen (18) years old. If we obtain actual knowledge that a user is not at least eighteen (18) years of age, we will promptly delete information associated with that user.

In all events, the Digital Platforms and Services are not intended for, and we do not knowingly collect information from or otherwise market our website or other materials to children under thirteen (13) years of age. If you are a parent or guardian of a child under the age of thirteen (13) and believe that he or she has disclosed Personal Information to us, please contact us as described in the "Contact Us" section below. You may review and request the deletion of your child's Personal Information or prohibit the further use of such information.

9. PRIVACY POLICY CHANGES

We may update this Policy, and we will post an updated Policy with its effective date. We will notify you about material changes to this Policy in accordance with applicable laws.

10. YOUR CHOICES REGARDING YOUR PERSONAL INFORMATION

10.1 Disabling Cookies and Managing the Collection of your Information for Analytics and Advertising Purposes. You can disable cookies associated with the Digital Platforms by visiting our Cookie Policy, and clicking on the "Change Preferences" link at the bottom of the page. Please note that you will need to do this from each device you use to visit or access the Digital Platforms.

10.2 Commercial E-mails, Calls and Text. You may opt-out of receiving commercial, e.g., telemarketing or informational, e-mails, telephone calls, and/or text messages from us by following the instructions contained in any of the written communications, from selecting to "opt-out" of those communications using the Volt Solar Solutions preferences center or by calling us at the number below. You may unsubscribe at any time. Please note that even if you unsubscribe from these commercial communications, we may still send you non-commercial (transactional) e-mails, including customer satisfaction surveys, and where authorized, text messages, related to your account, and your transactions via the Services.

10.3 Do Not Track and Global Privacy Controls. Volt Solar Solutions honors “Do Not Track” settings and “Global Privacy Controls”. You can go to this website to learn more about the Global Privacy Control signal and how to implement it: https://globalprivacycontrol.org/. If you are using an opt-out preference signal on your browser using these settings, the opt-out preference signal will apply only to that browser. The choices you make in response to any cookie banner will override the preferences you have made using the settings of your opt-out preference signal. Setting your opt-out preference signal within your browser will enable Volt Solar Solutions to honor that signal.

10.4 Mobile Apps. You can control whether our Apps send you push notifications by changing your notification settings on your mobile device.

10.5 Access and Connections to Social Media. If you connected, linked, or shared your use of our Digital Platforms via your social media profile, you can manage the permissions granted to such third-party social media services by accessing your user settings under your account. You also can remove our access to your social media account or control what information these third-party social media services share with us at any time by accessing the privacy settings in your social media account.

10.6 Automated Decision Making. We do not use automated decision-making, that results in automated decisions being taken (including profiling) that legally affect you or similarly significantly affect you. Automated decisions are decisions made automatically based on computer determinations (using software algorithms), without human review.

11. QUESTIONS ABOUT THIS POLICY

If you have any questions or concerns, you may contact us as described in the "Contact Us" section below.

12. LEGAL DISCLAIMER

Volt Solar Solutions, as opposed to any of its officers, employees, or individual members in their personal capacities, is solely responsible for all content and information that it posts on the Digital Platforms.

13. CONTACT US

If you wish to contact us, please contact us at the following addresses and include your name, address, and e-mail address in your correspondence to us:

Volt Solar Solutions Customer Service operations@voltsolarsolutions.com

By Telephone at: 800-341-8858


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